This book presents a citizen-centric perspective of the dual components of e-government and e-governance. E-government refers to the practice of online public reporting by government to citizens, and to service delivery via the Internet. E-governance represents the initiatives for citizens to participate and provide their opinion on government websites. This volume in the Public Solutions Handbook Series focuses on various e-government initiatives from the United States and abroad, and will help guide public service practitioners in their transformation to e-government. The book provides important recommendations and suggestions oriented towards practitioners, and makes a significant contribution to e-government by showcasing successful models and highlighting the lessons learned in the implementation processes. Chapter coverage includes: * Online fiscal transparency * Performance reporting * Improving citizen participation * Privacy issues in e-governance * Internet voting * E-government at the local level
Twelve-year-old Dahlia has always lived at Silverton Manor-having spent fifty years as its resident ghost. When Oliver Day and his family show up as house-sitters the day Mrs. Tibbs, a Liberator sent by the Spectral Investigative Council, arrives to teach Dahlia the proper rules for ghosting, Dahlia can't wait to make new friends. But the unscrupulous ghost hunter, Rank Wiley, and the crooked town councilman, Jock Rutabartle, plan to rid Silverton Manor of its ghosts and sell it to the highest bidder. With her home and friendships at stake Dahlia may have to break the rules of ghosting as quickly as she learns them to solve the mystery of her death and save the manor. Equal parts charming and eerie, this ghostly caper hits all the right notes for the middle-grade audience.
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